Terms of Service

Last updated: 1 July 2026

1. Introduction

1.1 These Terms of Use govern your access to and use of the website at trailmasterindustries.com.au (the Website), operated by Forgeline Group Pty Ltd (ABN 72 695 157 512) (Trailmaster, we, us, or our).

1.2 By accessing or using the Website, you agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, you must not access or use the Website.

1.3 These Terms of Use should be read together with our Privacy Policy, Returns Policy, Shipping Policy, and the New Trailer Warranty Terms and Conditions applicable to any trailer you purchase, each available on the Website.

2. Changes to these Terms

2.1 We may amend these Terms of Use at any time by updating this page. The updated Terms of Use take effect once posted to the Website. You should check this page periodically, as your continued use of the Website after any changes constitutes acceptance of those changes.

3. Eligibility and acceptable use

3.1 You may use the Website to browse our range of ACTIVE POD trailers, parts and accessories, obtain product and pricing information, locate an authorised dealer, and make enquiries or purchases where this functionality is offered.

3.2 You must not use the Website to:

  • breach any applicable law or regulation;
  • infringe the intellectual property, privacy, or other rights of any person;
  • upload or transmit any virus, malicious code, or material that is unlawful, defamatory, or offensive;
  • use any automated system, bot, or scraping tool to extract data from the Website without our prior written consent;
  • impersonate any person or misrepresent your affiliation with any person; or
  • interfere with or disrupt the operation or security of the Website.

3.3 The Website is intended for use by individuals who have the legal capacity to enter into a binding contract in Australia.

4. Product information, pricing, and availability

4.1 We take reasonable care to ensure product descriptions, specifications, images, and pricing on the Website are accurate and current. However, specifications, options, colours, dimensions, and availability may change without notice, and trailers are built to order, so final specification should be confirmed with your authorised dealer prior to purchase.

4.2 Images and renders on the Website are representative only and may not depict the exact configuration, accessories, or finish of the trailer you purchase.

4.3 If a pricing or product description error occurs on the Website, we reserve the right to correct the error and, where an order has been placed in reliance on that error, to cancel the order and provide a full refund.

5. Purchasing directly or through our dealer network

5.1 Trailers, parts, and accessories may be purchased directly from Trailmaster or through one of our authorised dealers. Where you purchase through an authorised dealer, your contract of sale is with that dealer, and the dealer's own terms may also apply to your purchase in addition to these Terms of Use.

5.2 You can find your nearest authorised dealer using our Dealer Locator at trailmasterindustries.com.au/find-a-dealer/.

6. Intellectual property

6.1 All content on the Website, including text, graphics, logos, the ACTIVE POD name and branding, images, and software, is owned by or licensed to Trailmaster and is protected by Australian and international copyright, trademark, and other intellectual property laws.

6.2 You may view, print, or download material from the Website for your own personal, non-commercial use only. You must not reproduce, modify, distribute, or otherwise exploit any content from the Website for any commercial purpose without our prior written consent.

7. Links to third-party websites

7.1 The Website may contain links to third-party websites, including dealer, supplier, and social media platforms. We do not control and are not responsible for the content, accuracy, or privacy practices of any third-party website.

8. Disclaimer and limitation of liability

8.1 Nothing in these Terms of Use excludes, restricts, or modifies any guarantee, right, or remedy you have under the Australian Consumer Law that cannot lawfully be excluded.

8.2 To the extent permitted by law, the Website and its content are provided on an "as is" basis without warranties of any kind, and we do not warrant that the Website will be uninterrupted, error-free, or secure.

8.3 To the extent permitted by law, Trailmaster excludes all liability for any loss or damage arising from your use of, or inability to use, the Website, except where that liability cannot be excluded by law.

9. Indemnity

9.1 You agree to indemnify Trailmaster against any loss, damage, cost, or expense arising from your breach of these Terms of Use or your misuse of the Website.

10. Privacy

10.1 Our collection, use, and disclosure of personal information through the Website is governed by our Privacy Policy, available at trailmasterindustries.com.au/privacy-policy/.

11. Governing law

11.1 These Terms of Use are governed by the laws of the State of Victoria. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Victoria and courts of appeal from them.

12. Contact us

If you have any questions about these Terms of Use, please contact us: